These are THE MOST COMMON Questions We Receive at WCG and The Most Common Answers. If There is Anything We Missed, Contact us at customerservice@warriorculturegear.com

• WHERE IS MY ORDER?    At Warrior Culture Gear, we are a Custom Design and Print Shop consisting of 4 People, Total, in the Whole Company, so All of the Designs and Products we sell are custom designed, produced, printed AND embroidered pieces, which increases the lead time. When A Product begins production that begins the process of creating it in house which is an additional 10-14 Business Days to Process. This is Standard but we strive to cut that down as best we can.
  
  ***WHILE YOU MAY PLACE AN ORDER FOR CERTAIN EVENTS I.E. HOLIDAYS, BIRTHDAYS, BAR MITZVAH'S OR WHATEVER, WE ARE STILL ON THE SCHEDULES WE KEEP AND ARE NOT SWAYED BY THESE EVENTS UNLESS SPECIFIED SO PLEASE PLAN ACCORDINGLY WHEN ORDERING AS THIS WILL NOT BE ALTERED***
  
  
• WHAT IS YOUR PRE-ORDER POLICY?   Our Pre-Orders are Far Shorter than Most, but 2 Weeks is 2 Weeks. We Allow that Time to Ensure We order the correct amounts to Print PER ORDER. We start them on a specific Date following the Pre-Sale, we end them on a specific date and EVERY ONE OF THEM HAS THAT END DATE ON THE SITE! If Your Order contains a Pre-Order, it WILL NOT be shipped until the Pre-Order is Over and Shipped.
  
  
• WHY IS MY SHIRT LIGHTER/DARKER? Images On Screen are Compositions and the Coloring of the Shirt or the Ink Color MAY appear a shade lighter or darker depending on your monitor. Most Are Exact Matches and Finished Products will not be Far Off and are the colors they are intended to be.
  
  
• DO YOU SHIP OVERSEAS?   Yes, All The Time and Shipping is $15 For Canada and $20 Everywhere Else. The Reason for these is that we work in Taxes for You which increases shipping cost; however, you may have to pay additional customs fees depending on where you live.